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Last modified: Thursday, 12 March 2026, 8:04 PM
📄 Legal document
Legal Notice & Privacy Policy (GDPR)
ccdl.etic.lu · Last updated: March 2025
Website Publisher
This website is published by:
- ETIC Sàrl
- Registered office: 12, Rue de Bastogne, L-1217 Luxembourg
- RCS Luxembourg: B10076336
- VAT number: LU29178240
- Email: info@etic.lu
ETIC Sàrl is an officially approved continuing professional training organisation in the Grand Duchy of Luxembourg.
Approval number: 10076336/12
Approval number: 10076336/12
Hosting
- OVH SAS
- 2 rue Kellermann – 59100 Roubaix – France
- Registered with the RCS Lille Métropole
Purpose of the website
The website ccdl.etic.lu offers online language courses for the preparation of the CCDL (Certificate of Competence in Luxembourg Law) in Luxembourgish and German, including video modules, interactive exercises, pedagogical support and the issuance of officially approved certificates.
Privacy Policy (GDPR)
Data controller
ETIC Sàrl — 12, Rue de Bastogne, L-1217 Luxembourg — info@etic.lu
Data collected
- Identification data: name, first name, email address
- Connection data: IP address, access logs
- Billing data: address, status, purchase history
- Learning data: logins, progress, results
- Usage data: statistics, cookies
- Marketing data (with consent): newsletter, campaigns
Purposes of processing
- Creation and management of learner accounts
- Access to courses, learning support and certificate issuance
- Billing and compliance with legal obligations
- Content improvement and technical support
- Statistical usage analysis (Google Analytics)
- Information emails (newsletter with consent)
- Compliance with obligations as an approved training organisation
Legal basis
- Contract performance (access to courses)
- Legal obligations (invoices, certifications)
- Consent (cookies, newsletters)
- Legitimate interest (service improvement, fraud prevention)
Recipients of data
- ETIC team (training, support, billing)
- Technical service providers (hosting, LMS, emailing)
- Competent authorities when legally required
No data is transferred to unauthorised third parties.
Sub-processors
ETIC uses in particular:
OVH
Moodle LMS
Google Workspace
Stripe
Brevo / Sendinblue
Google Analytics
All our service providers are GDPR compliant.
Retention periods
- User account: 3 years after inactivity
- Learning data: legal retention period for proof of training
- Invoices: 10 years (legal obligation)
- Marketing data: until consent is withdrawn
- Cookies: duration indicated in the consent banner
User rights
Under the GDPR, you have the following rights:
Access
Rectification
Erasure
Objection
Portability
Restriction
Withdraw consent
Complaint to the CNPD
Cookie Policy
Cookies used
- Essential cookies — required for the Moodle platform to function (session, authentication)
- Analytics cookies — Google Analytics (audience measurement, browsing behaviour, service improvement)
- Marketing cookies — only with your prior consent
Consent management
The site uses a GDPR-compliant consent manager. You can change your preferences at any time via the "Manage cookies" link at the bottom of the page.
Google Analytics
Data collected by Google Analytics is anonymised and does not allow individual users to be identified. For more information: policies.google.com/privacy
Data Security & Contact
Security
ETIC implements technical and organisational measures to protect your data: secure storage, encryption, access controls, audit logs and regular backups.
To exercise your rights or for any questions regarding the legal notice or GDPR:
info@etic.lu
Document updated March 2025 · ccdl.etic.lu · ETIC Sàrl — RCS B10076336